Our policy lasts 30 days. Please process the return within 30 days since delivered, and please allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we don't accept return for exchange or refund for Lingerie, underwears, Sleepwear, Swimwear, and Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased is out of stock, we will contact you via email to offer you the option to either get a refund or wait for restocked.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Top
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Fierce, fun, and fabulously retro.
Unleash your inner wildcat with this bold knit sweater featuring a playful pink leopard sitting tall against a lush green background. The soft pink sleeves and collar add a sweet contrast, while the black trim grounds the look with vintage flair.
Designed for those who love a little attitude in their outfits, this statement piece is comfy enough for cozy weekends and stylish enough to turn heads at brunch. Pair it with high-waisted jeans or a flared skirt for instant 70s sass.
Because fierce can also be fabulously cute.
Replaced a jumper that did not fit without chargimg
Thank you so much for your kind review.
We’re truly grateful for your support and so happy to hear that you’re pleased with our service. Your feedback means a lot to us and encourages us to keep improving.
We hope you continue to enjoy your item, and we look forward to serving you again in the future.
Love it first time order from Oxknit and very happy with my purchase.Something bright and fun not boring this winter
Absolutely love this - light and cozy and super cute
J'adore ce pull totalement conforme et de belle qualité
I am so happy for my purchase! I got so many compliments! A lady actually RAN up to me when I was walking through the airport to ask me where I got it! I only wore it once so far, so I pray that it lasts a while. I will be buying more!
Be sure to order one size larger than you normally do. Also I followed the washing instructions and it still came out uneven.
La camiseta es de muy buena calidad, el dibujo es exactamente, los colores son hermosos 😃
La blusa es de muy buena calidad, los colores y dibujos son hermosos
I've bought 4 of these and sized up to 2XL based on review recommendations the these run small.
One shirt fits perfect, one is pretty close but big, and this particular old money shirt is laughably larger than the first two. I don't know anyone listed enough to wear this shirt in 2xl.
Everything else quality and description wise are great and as advertised. I get lots of compliments on the knits that do fit
Me ha encantado! es perfecta la calidad del producto lo vale.
I was very hesitant to order it given some of the reviews, BUT I'm so glad I did! It is so very cute! The advice to size up is correct. I typically wear a medium or if it runs large, a small. I ordered a large in this sweater and it gives me plenty of room in the body without feeling oversized. The arms are a bit long, but I'm short. I can easily roll the cuffs. The quality is great! The tiger is fully embroidered into the fabric. The knit fabric is comfortable and not scratchy. It will be perfect for the fall transitional days when it's cool enough for a sweater but not a jacket weather. The shipping didn't take long, I think it was 10-14 days. I didn't order this during a holiday season either, which might take longer. I can not wait for the weather to cool down so I can wear it!! 🐯
My second purchase and I’m so happy. Fit and quality are exactly as described! Quick delivery. This is my absolute favourite shop now
I always love this brand shirts for my husband!!! Great material, comfortable and the designs are always trendy!!! I will order a million times
I love this store. Great quality and fun designs. Communication and customer service is also excellent. I can’t stop buying from here…