Our policy lasts 30 days. Please process the return within 30 days since delivered, and please allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we don't accept return for exchange or refund for Lingerie, underwears, Sleepwear, Swimwear, and Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased is out of stock, we will contact you via email to offer you the option to either get a refund or wait for restocked.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted T-shirts
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Quality & fit are great
Thank you so much for your kind review.
We’re truly grateful for your support and so happy to hear that you’re pleased with your purchase. Your feedback means a lot to us and encourages us to keep improving.
We hope you continue to enjoy your item, and we look forward to serving you again in the future.
I absolutely love this top. The colors are great and the fit is perfect. I love Oxknit over all because the shirts hold up over time, they release wrinkles easily with a steam or wrinkle releaser and they are comfortable. This design is A+
Stylish casual and can be dressing
I’ve now ordered three times from OxKnit, and they are quickly becoming my favorite source of cherished pieces. My first set was so adorable. It became the reason I needed to book a vacation – just wear it every day! The second set I ordered was out of stock, I was disappointed not to receive it. But they more than made it right by sending me a replacement and an additional free knitted shirt as a surprise! The quality, design, and Customer Service are all a 10/10.
I'm 6ft 2inches and this large ptint oxfit shirt set the tome for my day one at sea cruise to Cabo San Lucas as it raked in compliments from fellow cruisers and cruise employees. Took a sunset selfish it. Thank oxnit for making such high quality lightweight eye-catching tops 👌
I'm 6 foot 2 inches, and this Oxford pattern was awesome as it continued to get many compliments, as I made my way through the celebratory crowd on my cruise from many cruisers.\n On the 4th of July celebration on the cruise ship, thanks oxnit for this firecracker pattern lightweight casual top.
GreT green amd white eye catching patterned summer lightweight material lends itself to casual high end look. Wore on airline trip to Los Angeles and got many compliments on it from passengers, desk clerk, bell hop and waiter. I'm 6ft 2inches and 210 lbs Large fit nice. Thanks oxnit for another stunner. Everyone was watching in envy!!!
The product arrived: a men's vintage green knit V-neck polo shirt, color: green with brown. It didn't meet my expectations, as the color intensity doesn't match the product photo. I didn't like it.
And I would like to exchange it for another product.
Shirt looked like the online picture and fit perfectly. I haven’t washed it yet but I intend to dry clean so it doesn’t shrink.
I love the shirt and the customer service even more. I ordered a size too big and they sent me the right size free of charge. Oxknit is my go to for fashion.
I bought a few and love the way they feel and look. I will keep buying more.
So cute and comfy. I got lots of compliments at a goth event. This brand is so good my only compliant there isn't enough black "gothic" looking masculine cardigans.