Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on underwears, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Top
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Electric energy in a minimal silhouette.
Unleash your inner storm with this retro-chic lightning bolt sweater. Designed in a sleek black base, it’s charged with a bold zigzag bolt of yellow, orange, pink, and electric blue—a nod to Bowie, glam rock, and pure ‘60s power.
Slim fit, long sleeves, and soft knit comfort make it a versatile staple that pairs effortlessly with everything from high-waisted trousers to your favorite denim.
This isn’t just a sweater—it’s a spark.
Very nice quality, good fit.
Definitely true to size, if you want a looser fit, size up
Fits perfectly!!!
High quality knit sweater with a super bright and fun color pop that makes you stand out.
Sweater bottom gathered and not tunic-like as depicted. Wasted my money!
Apparently this company requests your card exchange your payment into a different currency so you get charged a foreign atm fee if you are in the US and order this sweater.
Received my order today and this sweater IS as advertised - it’s comfy, soft and I love the design. Will definitely order from Oxknit again. Thank you Oxknit!
This sweater is so pretty and fits perfectly. The bubble sleeve design is my favorite because those sweaters fit so well. They are the perfect length for someone with a short torso like me.
I changed out the plain white buttons myself for some pretty gold ones. It is adorable and very appropriate for my Antarctica cruise. It paired well with my black wool blend short sleeve dress for an evening dinner, and I received many compliments. The price was very reasonable, and the cotton blend is comfortable and substantial, without being too heavy.
I love everything about it. Knit feels amazing. Usually I get too got in knitwear but this feels great. Really unique in looks and feel.
Perfect size, adorable vibes, washes well. 🤗
Bought this for my mom who loves squirrels. She loves it!! Quality is excellent!
The cardigan is absolutely adorable and looks very high quality. So many people complimented me when I wore it.
I loved the item-just too small. Note to probably order one size up!
I've purchased a few items advertised on Instagram before and they were always super cheap, low quality items. You could tell they had been made in some far away country with poor tools, training, and equiptment.
Not with these. The size fit perfectly. The material was soft and super cozy. The sewing was well done. I was pleasantly surprised with the purchase. I would buy from this company anytime again.
I own a dozen Oxknit shirts and sweaters and love them. This one however, was very fuzzy. It's like it has peach fuzz!