Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Top
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
🔹 Short Intro
Wear your love loud and proud with this vibrant floral-knit tee.
🔹 Full Description
This bright orange tee brings a playful burst of color with a bold "LOVE" graphic, complemented by a cheerful pink and yellow flower. A perfect mix of 60s optimism and modern style, the soft, breathable fabric ensures comfort for all-day wear. Whether you're heading to a laid-back brunch or a casual day out, this top adds a fun pop of retro flair.
Its short-sleeve, lightweight design makes it ideal for warmer days, and the colorful font will have you radiating love and good vibes all season long. Embrace the playful side of fashion with this flower-power-inspired tee.
For those who spread love, joy, and colorful energy.
I ordered size XL but it’s like Small size. I can’t wear it! So frustrating because it’s not a cheap top.
Hi!
Thank you for taking the time to leave us a review.
We apologize for any inconvenience caused and we understand that the sizes may not fit well for some customers. We highly recommend checking our size chart before making a purchase, and if you prefer a looser fit, we suggest going for a larger size. Our size chart can be found on the item page.
Thank you for your support and have a blessed day!
Sweater was cute online but scratchy and thin in reality.
Hi,
Thank you for leaving your feedback.
We apologize if the bag did not meet your expectations in person. We always strive to accurately represent our products in photos, but please kind understand that sometimes they may look different due to the different phone screens, light or environment during filming.
Have a lovely day!
I bought two sweaters like this even though they’re crop, they like two sizes too small.
Hi,
Thank you for taking the time to leave a review.
We apologize for any inconvenience caused by the sizing. As this item is cropped in length, it will be shorter than our regular items. However, we appreciate your feedback and will take it into consideration for future product development.
We highly recommend checking our size chart before making a purchase, and if you prefer a looser fit, we suggest going for a larger size. Our size chart can be found on the item page.
If you need any assistance with sizing, please don't hesitate to reach out to our customer service team. We're always here to help!
Have a blessed day!
Cute but wears short. Shows my butt. I gave It to my mom who is shorter than me and she loves it
Hi,
Thank you for your feedback and we are sorry for not making you 100% satisfied.
We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page.
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
I love this cute sweater! The quality is great and the design is eye catching. I get so many compliments every time I wear it!! It’s perfect!
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Nice and soft. Received items right away.
Sizing (US standards) - if you like your sweaters to hug then buy your size. If you like them a little loose then size up.
Sweaters hit right around hip with the exception of the longer style which I find too long
Overall, good fun find and super affordable. Worth a try
I got compliments all night wearing this cardigan.
I love the brand and the style of these shirts. I got a lot of compliments when I wore it.
Wore this item for my birthday and it was a nice fit. Received a lot of compliments.
I wore this shirt recently. Got yelled at by a bicyclist - "Dope shirt!" Fun to wear.
Don't hesitate,..get this shirt the color is vibrant material is great 👌 its true to the size, my guy loves it , it fits him nicely , am amazed at the quality 😍
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Awesome looking shirt 🔥
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
A favorite all the way around; the heard; the simple colors
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
This sweater is great for cooler temperatures; zip up, hoodie
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Bought it as a gift for my lady. The size fits but the shape is too loose. Should be more slim fit !
Hi!
Thank you for sharing your feedback with us. We're sorry to hear that the size of our product did not meet your expectations. We understand how frustrating this can be and we apologize for any inconvenience caused. We recommend checking our size chart before making a purchase, as sizes may vary depending on the item. If you prefer a looser fit, we suggest going for a larger size. Our size chart can be found on the item page.
We understand your frustration with the return process and want to assure you that we do have a 30-day return policy in place. You can find more information on our return policy here: https://www.oxknit.com/pages/return-exchange.
We strive to provide our customers with the best shopping experience possible and we hope to have the opportunity to make things right for you in the future.
Have a blessed day!
