Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on underwears, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Cardigans
- 45% Cotton, 50% Polyester, 5% Spandex
- Crewneck
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Clothing is true to size and fit perfectly. I love the quality. I wore this fit for galentines and received so many compliments. I will definitely repurchase from Oxnit.
I ordered these sweaters and I love them I get alot of compliments. THANK YOU ❤️
Love it! It feels like quality material.
I can’t stop buying these shirts
This sweater, as all the others I’ve purchased, is comfy, breathable, & very appealing. Perfect for a workday or lunch with friends.
Recently bought this sweater and when I received it, it had a dark spot on the front that was very noticeable. I contacted to exchange this for a new one but they didn’t offer an exchange but a ten percent of my next purchase. Very disappointed with the response as I have purchased many items through them and truly like their product.
Clothing is true to size and fit perfectly. I love the quality. I wore this fit for galentines and received so many compliments. I will definitely repurchase from Oxnit.
Took a chance on Instagram; was not disappointed. Good quality and design. The first shirt was a bit big so I recommend getting a size down. Will continue buying clothes; it does take a solid 3 weeks for delivery in the states. Be patient ❤️
Way too big or oversized feeling. I shrunk the medium and it’s just as wide as its length. Idk if these our designed for people with larger guts but I’m really disappointed. The arms too small and the waist is huge. ? Wouldn’t recommend it. Also doesn’t feel like it will hold up long. My finger almost went through the material of the collar when I was removing the shirt. They look cool online.
I always get compliments when I wear this shirt. Very soft and comfortable.