Our policy lasts 30 days. Please process the return within 30 days since delivered, and please allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we don't accept return for exchange or refund for Lingerie, underwears, Sleepwear, Swimwear, and Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased is out of stock, we will contact you via email to offer you the option to either get a refund or wait for restocked.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted polo
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Retro charm meets playful style—show off your vintage cool with this iconic bulldog polo.
Add some playful vintage flair to your wardrobe with this men's retro-inspired knit polo shirt. Featuring a bold graphic of a bulldog sporting patriotic sunglasses, this cream-colored knit polo combines classic style with a touch of whimsy. Black contrast trims highlight the collar and sleeves, emphasizing its vintage aesthetic.
Perfectly suited for casual outings, weekend hangouts, or festive gatherings, pair this playful polo with jeans or shorts for a fun, effortlessly stylish look.
I want this shirt! Please make it available in all sizes, not just 3X.
Hi,
Thank you for reaching out. We are glad to hear that you are interested in this style. Unfortunately, it seems that this particular style is no longer in production and is not available in all sizes. We apologize for any inconvenience this may cause. We suggest checking out our other items for similar styles that may suit your needs.
We hope you have a nice day!
Great material, love the design. I get plenty of compliments when I wear this out. I've already purchased 5 shirts from this brand and I have every intention to buy more. I'll update my review later with a picture, if possible.
the quality and fit is good
this shirt looks as good as the picture
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Emailed company and they asked for tracking but never received the shirt. What a rip off
Hi,
Thank you for your feedback and we are sorry to hear about your negative experience with our company
After we tracked your parcel, we noticed that the parcel was delivered. To protect your privacy, we cannot disclose too much of your order information here, the reason we advise to contact your local carrier is due to we hand the parcel over to our carrier, and our carrier will hand the parcel to your local carrier when the parcel arrives in your country. We are an overseas sender and cannot directly contact your local distributor.
We can't get detailed information unless we ask our domestic carrier to confirm the parcel with your local carrier, that's why we advise you to contact your local carrier to see if they are able to help you in find out the parcel. They are the actual handlers and will be able to provide more accurate information.
If you can't get the parcel after that, please feel free to contact us via email and we will provide a solution for you.
Have a blessed day!
Great buy. I like mine
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
The quality is pretty poor, both of my new sweaters got extremely pilly after 2 wears and the wash made it even worse.
After washing there were even more pills than the ones around the arms where my jacket must rub now the whole sweater had pills on it the fabric felt much more stiff and much less comfortable. Plus the collar rolled and the only way I could get it to lay flat again was to iron with a cotton pressing cloth. At this point I’ll just stick with real vintage sweaters because they low key require LESS upkeep.
Overall I don’t plan on purchasing anymore items from this site the quality is low, the sizing is a light suggestion, and it took FORVER to get to me because it most likely wasn't full filled in the states.
Thank you for sharing your feedback with us. We apologize for any disappointment you may have experienced with our product.
We strive to provide high-quality items and we are sorry to hear that this was not reflected in your recent purchase. We will make sure to take your comments into consideration for future improvements.
If you would like to discuss this matter further, please do not hesitate to reach out to our customer service team. Thank you for bringing this to our attention.
Customer service is not willing to work or help their customers; sizes run way too small. Never ordering from this site again.
Thank you for your feedback.
We are sorry to hear that the sizing did not work for you. From the beginning, we advised that we could assist with a size exchange. We also explained that sizing can vary between different brands, so a 4XL from another brand may not match our 4XL measurements.
To help confirm whether the item matched our size chart, we asked for measurement photos, but unfortunately, these were not provided. Without measurement photos showing that the item is outside our size chart, we are unable to confirm this as a sizing discrepancy.
We also offered two possible solutions to help resolve the issue. However, the request for a 75% refund while keeping the products is beyond what we are able to offer in this case.
We are sorry that we could not reach the solution you expected, but we did try to assist within our policy.
This was way larger than any of the other small shirts that I've purchased.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
It’s a lovely top but ordered S and it is way too big on me. :(
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
Eye catching. Several compliments with the look of quality and comfort.
As a 1st time buyer I wasn’t sure how the fit and look would turn out. I’m happy and please that both were a hit and now has me searching for another for. For reference I’m 6’3 225lbs
Love it ❤️🌹
I love this sweater, the quality is pretty good. True to fit I wear an XL, good customer service. I order a L, but it was too small, they replaced my shirt free of charge, and let me keep the large. Shipping took about a week, but overall it was a good experience, I will be order more.
I love this. The print is modern, and the color way keeps it from being something you can’t wear everyday casually or business casual. It is so comfortable. It feels like an expensive cardigan and I get compliments every time I wear it!
I absolutely love this top. The colors are great and the fit is perfect. I love Oxknit over all because the shirts hold up over time, they release wrinkles easily with a steam or wrinkle releaser and they are comfortable. This design is A+
