Our policy lasts 30 days. Please process the return within 30 days since delivered, and please allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we don't accept return for exchange or refund for Lingerie, underwears, Sleepwear, Swimwear, and Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased is out of stock, we will contact you via email to offer you the option to either get a refund or wait for restocked.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- knit Top
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
I’ve been burned by overseas purchases before but the quality of this KNIT was great!!
It runs a little big but I don’t mind a bigger fit- especially with an item that will likely shrink in the wash. It’s beautiful and soft and I love it. I’m 5’6 @215 lbs. 42D. And I bought a 2x.
I get compliments on this comfy top all the time. I wear it to work in a physical therapy clinic.
i love the sweater pretty and comfy.
I’ve been burned by overseas purchases before but the quality of this KNIT was great!!
It runs a little big but I don’t mind a bigger fit- especially with an item that will likely shrink in the wash. It’s beautiful and soft and I love it. I’m 5’6 @215 lbs. 42D. And I bought a 2x.
I bought a2x. It was a little larger than I’m used to but it still fit great. The quality was spot on. I was scared to order something online bc you don’t always get what you see but these items were just as advertised. Will absolutely be buying from them again. I’m 5’6 and @215 lbs size 42D Love this sweater.
Such a beautiful piece, I'm completely fall in love with this sweater. Beautiful colors and good material
I’m really impressed with the Men’s Grey Retro Minimalist Heart Embroidered Polo Knit Shirt. The grey color gives it a clean, timeless look, while the small heart embroidery adds a unique touch without being too flashy. I really like the retro-inspired design because it gives the shirt a stylish, laid-back feel that works well with different outfits.
The knit material feels comfortable and lightweight, making it easy to wear throughout the day. The fit is flattering without feeling too tight, and the polo collar gives it a slightly more polished appearance than a standard T-shirt. I can easily see myself wearing this with jeans, chinos, or even a nice pair of sneakers for a casual streetwear look.
Overall, this is a great addition to the wardrobe for anyone who likes minimalist fashion with a little personality. The quality, comfort, and design make it a versatile piece that can be dressed up or down. Definitely a shirt I would recommend.
I never got my stuff ,sent a complaint ,nobody reverted
Not true size. I would recommend to go up at least two sizes. Besides the horrible sizing, it was good quality
This one is very good quality. Thick and extremely comfortable! My 2nd purchase of other shirts seems lower quality
I get compliments on this comfy top all the time. I wear it to work in a physical therapy clinic.