Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on underwears, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Tricotado pólo
- Fio 100% algodão
- Sem forro
- Ajuste regular
- Lavável à máquina
Tecido e Cuidados
- Máquina Delicada Lave a 30 graus (86℉) com cores semelhantes.
- Passe do avesso em temperatura baixa.
- Armazene na horizontal.
- Não secar na máquina.
- Não utilizar alvejante.
Chame a atenção com uma camisa que é tão aventureira quanto artística.
Mergulhe em uma jornada visual com esta polo de malha com estampas complexas inspiradas nos anos 70. Com um design jacquard chamativo de elefantes, palmeiras e um sol nascente, a camisa combina o charme tropical com uma pegada ousada de conto de fadas.
A malha marfim é emoldurada por detalhes azul-marinho na gola e nos punhos, dando ao design expressivo uma silhueta clássica. Os detalhes finos conferem a ela a aparência de uma obra de arte vestível — ideal para colecionadores vintage e amantes de estampas.
Use-a sozinha para deixar os gráficos brilharem ou por baixo de um blazer para um contraste inesperado. Aonde quer que você vá, esta camisa leva o safári com você.
Oversized, and to return you have to pay the shipping which is the same price as the shirt. Stay away!
Dear,
Thank you for notifying us of your complaint and we sincerely apologize for the inconvenience caused.
We have 30 days return policy. Please view our return policy here: https://www.oxknit.com/pages/return-exchange
We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page. If the size of the received item is not similar as the size measurement, we will be very grateful if you can show us some pictures of measurements on the clothes to our email address support@oxknit.com. And we will responsible for the item if there is over 4cm/1.5 inch of size inaccuracy.
Best regard,
Oxknit Customer Service Team
Comfortable and very stylish
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Just as good as it looks. Love this design.
The shirt looks, feels and wears great. I'm very happy with the purchase.
Great shirt nice fit I’ll be ordering more soon
Never received order. Let company know. Said they would refund, have not received and or has been weeks.
Hi,
Thank you for taking the time to leave us a review. We completely understand the frustration of not receiving your order and only receiving a partial refund.
After looking into the situation for you, we found that the post office attempted to deliver your parcel, but was unsuccessful due to an incorrect address provided. Unfortunately, in cases like this, we are unable to receive the parcel back due to international shipping regulations, resulting in a partial refund.
We apologize for any inconvenience this may have caused and we would be more than happy to assist you further. Please let us know if there is anything else we can do to help. We value your feedback and hope to improve your experience with us in the future.
Best regard,
Oxknit Customer Service Team
These two pieces meet in the middle for this short lady (5'2"), which is what I was hoping for. The skirt has a little bit of a weird puffy spot right above the butt. Not sure what that is all about. I like both pieces but don't know if I'll wear them together. Might need to get curvier to pull that off, which is unlikely to happen. Love the flowers! So many nice patterns from Oxknit, especially for men! Wish there was an XS in the shirts and more prints/styles for women.
Hi,
Thank you for your feedback and we're glad to hear that the fit is good for you. The puffy spot on the skirt could be due to the fabric or the design, but we'll definitely take note of it for future improvements. We also appreciate your suggestion for more options in terms of sizes and patterns for women. We'll definitely pass this along to our design team.
Thank you for choosing Oxknit and happy shopping!
The set is really cute and a perfect fit looks just like the picture
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
The print photographs well but it is not the same in person. I think it is over priced for the quality. It feels like a knit blanket… the print is in it completely.
Hi,
Thank you for your feedback.
We apologize that the quality did not meet your expectations. We strive to provide high-quality products at a fair price, and we will definitely take your comments into consideration. If you would like to discuss this further, please don't hesitate to reach out to our customer service team. We appreciate your support and hope to better serve you in the future.
Best regard,
Oxknit Customer Service Team
I was sent a small…
Its okay. Im disappointed… and after waiting a long time for it to come, I dont really want to return it for them to take another long time to deliver etc.
Hi,
Thank you for taking the time to leave a review.
We apologize for any disappointment you may have experienced with the size of the set you received. After checking your order information, we can confirm that the size you ordered is indeed a size S. We understand your frustration with the wait time and we will do our best to improve our delivery process. If you have any further concerns, please don't hesitate to reach out to us.
Have a great day!
I just received my shirts and they did not disappoint. The quality was amazing. And the fit is awesome. I was skeptical ordering at first but I took a chance and I'm highly satisfied. I ordered the extra large and I could have ordered the 2X but I'm still comfortable with this shirt. Very good quality. I will be ordering more
Just recently attended my 30th high school reunion and wore this shirt. Sooo many old friends asking how I scored such a cool shirt. But where’d the matching shorts go??
This is my 5th OXKnit - and I'll be ordering more for sure. It's well made - and I love the look.
I've seen OXKnit's ads for a while now and the designs always catch my eye. Cool with a retro vibe. I finally ordered a few including this one - saw how great they were - and then ordered a few more... I have 5 so far... The quality is amazing and the price is perfect. I would have ordered another one today - but the one I wanted was already sold out.
I cant say one bad thing. I ordered for our baby shower and I got ALOT of compliments!