Our policy lasts 30 days. So please process the return within policy lasts, and allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we cannot offer refunds on Tops, Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased had out of stock, we will contact the offer you the choice to either refund or wait until in stock by E-mail.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Top
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Bold, cheeky, and irresistibly fun.
Turn heads and melt hearts with this vibrant green pullover sweater, featuring an oversized graphic of a French bulldog in standout red glasses. The playful artwork channels pure personality—equal parts sass and charm—making it an instant conversation starter.
Soft knit texture and a classic crew neckline keep it easy to wear and layer. Perfect for chill weekends, dog-walk strolls, or whenever your outfit needs a boost of joy.
For lovers of bold color, pups, and a little bit of mischief.
Na
I love the fact that it’s playful yet seriously cute. This sweater got so many compliments. The color is such a beautiful green. Trust me it’s beyond an eye catcher, it’s definitely a show stopper.
Dear,
Thank you for your support and affirmation
We will continue to update trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
This sweater arrived and I was so excited, but when I opened the package it looked like it was a child’s size! So small and VERY short. I ordered an XL! Very disappointed. Will think twice before ordering here again.
Dear,
Thank you for notifying us of your complaint and we sincerely apologize for the inconvenience caused.
We have 30 days return policy. Please view our return policy here: https://www.oxknit.com/pages/return-exchange
We advise you to refer to the size chart to choose your size, and we prefer to recommend you buy a larger size if you like loose. We have shown the size chart on the item page. If the size of the received item is not similar as the size measurement, we will be very grateful if you can show us some pictures of measurements on the clothes to our email address support@oxknit.com. And we will responsible for the item if there is over 4cm/1.5 inch of size inaccuracy.
Best regard,
Oxknit Customer Service Team
I was looking forward to the three different shirts that I had purchased but I found once arrived and washed that the material doesn’t wash very well and is quite thin. I was also angry that one week after purchase I found them on Amazon at a much lower price. Very disappointed to the point I most likely won’t wear them in public as they are just not of good quality.
It's a nice shirt, but I should have sized down to M.
Na
The sizing was off- XL fit like a large. It took a week for them to respond and I was given the option to return at my expense. Since it was to China, the shipping was over $60 which was roughly the costs of the shirts. It wasn’t worth the money to return them.
This top is fun to wear because of the design and the colors. The top is a bit longer than I’d like, but it fits nicely otherwise.
This tip is quality! It not only looks good but feels good. Lots of compliments true to size. This is my 3rd purchase
First off the material is thinner than you would expect based on the photo images. But this is a good thing as I wanted to wear this on an upcoming vacation to St. Thomas. However I think lowering the price to around $39 would be more reasonable based on material quality. For reference I got a small and I am 5’ and 120 lbs. it did take several weeks to arrive but faster than the original promised date.
I love this top! It is roomy without being baggy. I'm 100lbs. And got size S. People! You CAN wash and dry on hot setting and it will shrink! It is 100%organic cotton! Anyways, my son and I love these shirts! He has a job where he has to wear a collar but gets sick of regular dress shirts. He has that retro hipster vibe taste and pulls this off quite well actually! He's 5'6" stocky through the shoulders and takes a men's small, BUT could take a medium just in case it gets put in the dryer, he can still wear it without it being too small... picture attached.
My husband and I love our Oxknit sweaters. The vibrancy is amazing. We receive compliments every where we go!
I love the feel of the soft knit and the quality of the 100% cotton. The embroidery is beautiful as well! I will say it runs loose and large so if you don’t like it roomy size down :)
