Our policy lasts 30 days. Please process the return within 30 days since delivered, and please allow 1-2 weeks from the time you mail your return for it to be processed.
You'll get an -email once your return request has been successfully processed.
Once your returned item has been received, and it complies with our returns policy, we will issue a refund to you through the payment method used at the time of purchase.
Notice:
Due to hygiene reasons, unless the items are visibly defective, we don't accept return for exchange or refund for Lingerie, underwears, Sleepwear, Swimwear, and Briefs.
Situations we refund
Product's issue
If the product does not match what you want or the product has a quality issue, we'll process a refund within 3 business days.
Out of stock
If the product you purchased is out of stock, we will contact you via email to offer you the option to either get a refund or wait for restocked.
PayPal Issues
If your PayPal's account name and address do not match your order's, we'll send an email for verification. If there's no reply within 3 business days, we will automatically refund the order.
Situations we don't cover shipping fee:
1. Choose wrong size, wrong style;
2. Don't want/like;
3. Nothing wrong with the product, just want to return.
Any other questions contact: support@oxknit.com.
Return Process:
Please include the following information in the return package :
① Order number and product SKU of the item(s) you return.
(Local post office's return only. (you might incur in import taxes and the delivery might be delayed if choosing expresses like DHL, UPS, TNT, and FEDEX))
② Shipping label (outside the package).
③Tracking number.
④ Reasons for return.
Please E-mail and prove the item problem(picture of item's quality-related issue, wrong size, etc.), we'll refund after we received the package and inspected it.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
Thank you for shopping with OXKNIT!
- Knitted Polo
- 100% cotton yarn
- Unlined
- Regular fit
- Machine washable
Fabric & Care
- Delicate Machine Wash at 30 degrees(86℉) with similar colors.
- Iron inside out on low temperature.
- Store flat.
- Do not tumble dry.
- Do not bleach.
Zip into retro charm with sun-baked tones and timeless style.
Channel the laid-back energy of the 1970s with this striped zip polo in rich, earthy hues. Featuring a bold upper panel of chocolate brown accented by golden yellow, rust, and cream stripes, this knit shirt delivers both comfort and standout appeal. The zip-up collar adds a sporty, mod edge that’s perfect for retro-styled layering.
Crafted from a soft ribbed knit, this shirt hugs the body without clinging, making it ideal for summer nights, casual Fridays, or weekends on the move. Pair it with bell-bottoms, loafers, or your favorite denim for a nostalgic yet fresh look.
The material of the shirt is thinner than it looks on the website, which makes the shirt look cheap. Also, I think the collar should be smaller because it looks a bit awkward at these dimensions. The colors and cut are neat.
Thank you for your review.
We’re sorry to hear that the fabric felt thinner than you expected.
This style is made using a jacquard knitting technique, which means the pattern is created by knitting different yarns directly into the sweater rather than printing it on the surface.
Because of this technique, the thickness can vary depending on how complex the pattern design is. If the design is more detailed, the sweater will usually feel thicker because more cotton yarn is used. On the other hand, simpler designs may feel lighter.
We truly appreciate your feedback and are sorry that it did not meet your expectations.
I was sceptical (because of some less positive reviews on their website) but when my retro half zip polo arrived I was pleasantly surprised. The knitted material felt quite robust and it’s nice to see a metal zipper rather than a plastic one. The colours are vibrant and look exactly like they are on the Oxknit website and the fit was as I had hoped. I’ve only worn it a couple of times but I’ve had quite a few positive comments about it. Now I’ve had success with this one and the sizing, I’ll feel more confident moving forward with any new purchases. Apart from the fact that it reminds me of when I was young I really love wearing this shirt. I love the versatility of my shirt because I’ve worn it with jeans and track pants and I even wore it under a jacket which smartened up the whole look. Oxknit… I’m impressed..
delivery took a while longer than expected if i'm not wrong (bought different retro shirts...at different places, one of them was waiting a while longer) think it was oxknit, but super satisfied. no more words needed :)
High quality, reall cotton knitted retro shirt.
It is comfortabel to wear and looks great.
Dear,
Thank you for your support and affirmation
We will continue to update retro trendy products, we really appreciate it if you continue to follow us
Have a blessed day!
Package was delivered in my driveway instead of at my house, therefore wind blew it away and never received the shirt or a refund 🤨
Hi,
Thank you for your feedback and we are sorry to hear about your negative experience with our company
After we tracked your parcel, we noticed that the parcel was delivered. To protect your privacy, we cannot disclose too much of your order information here, the reason we advise to contact your local carrier is due to we hand the parcel over to our carrier, and our carrier will hand the parcel to your local carrier when the parcel arrives in your country. We are an overseas sender and cannot directly contact your local distributor.
We can't get detailed information unless we ask our domestic carrier to confirm the parcel with your local carrier, that's why we advise you to contact your local carrier to see if they are able to help you in find out the parcel. They are the actual handlers and will be able to provide more accurate information.
If you can't get the parcel after that, please feel free to contact us via email and we will provide a solution for you.
Have a blessed day!
I bought a few and love the way they feel and look. I will keep buying more.
Liked the sweater/jumper as soon as I saw it. It fits perfectly though likely I will need to wait until fall/winter to wear it (it is very warm, so not a summer wear).
Muito bom produto gostei muito
I love this sweater so much. I was worried about the sizing and I should not have been. I'm 5'7, 190lbs, 40DDD and normally a 16 US. This fits perfectly and is actually a little loose, but in a good way. I could probably have sized down for a tighter fit. It's everything I ever wanted and I can't wait to get more!
I must start by saying I own 52 Oxknit sweaters!!! This is by far my favorite! I am so in love with the vibrant colors and the fit! Plus they are my sorority colors!!!!!! MY FAVORITE sweater by far! STYLISH, CUTE AND ONE OF A KIND!!!
I love the shirts and the quality, especially for the price. I wear them all the time. I have 3 of the now.
Thank you so much for your kind review.
We’re truly grateful for your support and so happy to hear that you’re pleased with your purchase. Your feedback means a lot to us and encourages us to keep improving.
We hope you continue to enjoy your item, and we look forward to serving you again in the future.
I am normally a large, but just reordered M sizes as everything is too big
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
I ordered L or Extra Large and most items were way too big, I just ordered M, so hopefully that may work.
Thanks for your review.
We are very sorry to hear this and sincerely regret that the fit did not meet your expectations.
We completely understand your disappointment. As fit can vary from person to person, the wearing experience may also differ. We would also like to kindly note that our sizing does not correspond to the standard sizing system of any specific country, so we recommend checking the size chart on the product page to help choose the most suitable size.
You may also contact our after-sales email at support@oxknit.com first. We will do our best to provide a suitable solution rather than having you return the item.
Excellent quality zip polo — solid knit, the light blue diamond pattern looks just like the photos, real 70s mod style you can't find in stores. Roomy chest with a slightly tapered waist for a clean fit. Ordered XL, true to size. Fast shipping — arrived in 11 days. Would buy again. Highly recommended.
Thank you so much for your kind review.
We’re truly grateful for your support and so happy to hear that you’re pleased with your purchase. Your feedback means a lot to us and encourages us to keep improving.
We hope you continue to enjoy your item, and we look forward to serving you again in the future.
Excellent quality tee — solid knit, the cream and green racing stripes look just like the photos, real 70s mod vibe you can't find in stores. Runs about 6 cm larger in the chest than the size chart, so it fits loose. If you want a tailored fit, size down. Fast shipping too — arrived in 11 days. Would order again. Recommended.
Thank you so much for your kind review.
We’re truly grateful for your support and so happy to hear that you’re pleased with your purchase. Your feedback means a lot to us and encourages us to keep improving.
We hope you continue to enjoy your item, and we look forward to serving you again in the future.
